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- >Order-error
ORDER ERROR, DAMMAGE OR LOSS OF MERCHANDISE DURING TRANSPORT
Any problem related to an order (product error, billing error, loss, or damaged material during transport, etc.) must be submitted to us within 48 hours following the reception of your merchandise. For any damaged material during transport, it is mandatory to write an explanatory note on the carrier’s waybill.
For any information on delivery and transport:
Dan Whittaker, Agent
Email: dwhittaker@biofloral.com
Tel. : (604) 438-4025